的 rise of artificial intelligence (AI) in machine learning and natural language processing technologies will have a huge impact media, 广告, 零售, 金融, and healthcare industries in the near future. Gartner claims that 85% of all customer interactions won’t require human customer service reps by the end of this decade.
你可能会想 创造力 让你 机器人的证据, because robots cannot be creative, but that notion is no longer true. A composer told me recently his work as a carpenter is robot-proof not his career as a composer. IBM’s Watson has co-produced a movie traile在20世纪福克斯公司工作. 绘画傻瓜， a computer program, has been taught to recognize human emotion, and respond accordingly. 一组 微软的研究人员 have taught the computer to analyze the work of Rembrandt before producing an original painting in the same style, and printing it in 3D to give it the same texture as an oil painting.
You may argue that robots cannot make complex decisions, but we now have 人工智能的法官 weighing legal evidence and moral questions of right and wrong to accurately predict the result in hundreds of real life cases.
How will we compete with robots?
We will always need heart and soul human connections in the workplace. 多夫·塞德曼，C.E.O. 的LRN 《澳门永利官网入口》文章 说,
“Our highest self-conception needs to be redefined from “I think, 因此我“对”我在乎, 因此我在; I hope, 因此我在; I imagine, 因此我在. I am ethical, 因此我在. I have a purpose, 因此我在. I pause and reflect, 因此我在.”
Marty Neumeier, branding expert and author of Metaskills: Five Talents for the Robotic Age, says these five metaskills–these highly human abilities–are the best bulwark against business or career obsolescence.”
- 感觉:同理心 & 直觉
- Seeing: seeing how the parts fit the whole picture (a.k.a. 系统思考)
- Dreaming: applied imagination, to think of something new
- Making: Creativity, design, prototyping and testing
- Learning: learning how to learn (the opposable thumb of all other Metaskills)
的se skills are at the heart of human-centered 设计思考, and complement the five discovery skills of outperforming disruptive innovators identified in the 创新者的背景: Questioning, observing, associating, experimenting and networking.
Where are you on the Robot Curve?
诺伊梅尔机器人曲线 is a simple model of innovation that shows how new processes, 企业, and technologies continuously destroy old ones as they create new opportunities for wealth. Where are you positioned on the robot curve, and how can you optimize your business or career? 的re are two ways you can optimize: 1) By keeping your skills or products moving toward the top of the curve, or 2) by designing or managing skills or products at the bottom of the curve.
“Learnability” could save your job – and your company
“It’s time to take a fresh look at how we motivate, develop and retain employees. 在这种环境下, learnability – the desire and capability to develop in-demand skills to be employable for the long-term – is the hot ticket to success for employers and individuals alike,” 马拉天鹅, Executive Vice President, Global Strategy and Talent, Manpower Group in her 世界经济论坛 article
To ensure you and your kids are robot-proof, make it a habit to keep learning. Activate your curiosity by cultivating a wide range of interests. Don’t just read; try out new experiences outside your comfort zone. Nothing awakens your senses more than taking a leap into the unknown and making new discoveries.